All cases
Operations & logisticsLogistics & Transport
Gen AI Analytics RPA

Processing traffic tickets and police responses - automated instead of manually coordinated.

How a fleet operator automatically matches incoming traffic fine notices to the responsible driver and notifies the authorities - instead of manually investigating each case.

Customer anonymised ROI 4 Months
Starting point

Fine notices for fleet vehicles had to be read, translated, and assigned to the responsible driver across multiple systems manually — a time-consuming process with 100 to 400 cases per day.

Solution

An AI model reads fine notices in different formats and languages, while a software robot assigns the case to the responsible driver across multiple systems and informs the relevant authority.

Result
RobotHumanAI-assisted
Fine notice receivedAI data extractiondriver identifiedAuthority informedDashboard updated
Result
100%
Traffic fines automatically assigned to the driver
Keine
missed deadlines (since go-live)
Stunden
response time reduced from days to much faster turnaround
1
centralized process (for the entire fleet)
We no longer miss any deadlines - the robot researches each case and prepares the response, so all we need to do is review it.
Head of Fleet ManagementFleet Manager · anonymised

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