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Patient administrationHealthcare
Analytics RPA

Discharge report for outpatients: compiled automatically instead of manually

How a hospital group automatically compiles discharge reports for outpatient patients from the hospital information system, instead of manually entering and distributing them.

Customer anonymised ROI 2 Months
Starting point

The distribution of around 70,000 medical reports per year required manual triage and case-specific dispatch decisions, making it a time-consuming process amounting to around 300 working days of effort annually.

Solution

A software robot handles the rule-based distribution of medical reports: it identifies the recipients, takes the dispatch requirements into account, and marks the dispatch as completed.

Result
RobotHumanAI-assisted
Report createdRecipient identifiedDispatch method determinedDispatch completed
Result
100%
Reports automatically created (instead of manually)
Minuten
instead of hours per report (significantly faster)
Keine
Missed reports (since go-live)
1
Uniform format (for all cases)
The discharge reports are now available reliably and on time, giving our team more time for patients instead of paperwork.
Head of Patient AdministrationSwiss Hospital Group · anonymised

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