All cases
Gen AI Analytics Power Platform RPA
Order confirmation: automatically matched instead of manually controlled
How a retail company automatically matches incoming order confirmations with its own purchase orders and makes open cases visible in the dashboard, instead of checking them manually.
Starting point
Order confirmations from suppliers had to be manually matched with the company’s own purchase orders. Deviations in quantity, price, or delivery date often went unnoticed.
Solution
A software robot reads each order confirmation, including unstructured PDF or email formats, with support from a GenAI agent, automatically matches it with the purchase order, and makes open or deviating cases available in a Power App for processing and in a Power BI dashboard for tracking.
Result
RobotHumanAI-assisted
Order confirmation received→GenAI data extraction→Bot verification→ERP updated
Result
100%
Contracts activated automatically (instead of manually)
Keine
Undetected deviations (since go-live)
1
Central dashboard (for open cases)
Stunden
Instead of days until clarification (significantly faster)
We now see deviations in price or quantity immediately in the dashboard, not only when the goods arrive.
Do you have a similar process?
Tell us about your workflow, we’ll tell you honestly what can be automated.
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