All cases
Self Service Apps Analytics RPA
Activation of vehicle warranty contracts instead of manual unlocking.
How automotive service centers automatically reconcile OEM credits with warranty and service orders, enabling faster detection of missing or discrepant reimbursements.
Starting point
OEM credits had to be matched manually against warranty and service orders, causing missing or incorrect reimbursements to be identified only at a later stage.
Solution
A software robot automatically reconciles OEM credits with warranty and service orders, flags discrepancies for review in a custom application, and makes missing or discrepant reimbursements visible in a dashboard.
Result
RobotHumanAI-assisted
Reimbursement received→Gutschriftzeilen abgeglichen →Automatisch zugeordnet→Exception flagged for review
Result
100%
Claims automatically reviewed instead of spot-checked
Keine
unreviewed transactions since go-live
1
Central workshop dashboard for controlling
Wochen
instead of months to identify discrepancies
We can spot anomalies at individual service centers within weeks instead of months.
Do you have a similar process?
Tell us about your workflow, we’ll tell you honestly what can be automated.
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